Dear Ms. Website Owner:
Shame on you. A few days ago I put a few words into the Google search tool about a subject I was interested in, and found my way to your story about it. I then had the misfortune of reading the third comment down, which was hateful and beyond appalling. I wrote to you privately, asking you to take the comment down because it is clearly “hate speech” and specifically because of the terrible pain it would cause its intended target. I carefully explained my reasons for asking this, which I won’t identify because I don’t really want to call attention to the particulars, except to make a larger point about the prevalence of “hate speech” presuming to masquerade as “opinion” or “free speech” in our culture, and whose responsibility it is to take a stand. Your response to my request to take it down?
As a fellow blogger I am disappointed that you would want me to censor my readers. I don’t know what kind of blog you run, but (my website) receives (x number) of unique visitors a year and we take our readers’ freedom of speech very, very seriously. Although I do not see eye to eye with many of the comments that are left by my readers, I do respect their right to have an opinion.
Now I admit that you’re not alone in misguidedly offering an unrelated principle to boost a specious argument, Ms. Shopping and Gossip Blog Owner. And this kind of garbage seems to be everywhere–on television, in the unbelievable amount of name-calling in this culture, in the unkind way people talk to each other, even on big, influential, serious Internet sites like Salon and Slate, which are presumably run and edited by educated, responsible people. Personally, I think it’s easy to distinguish between hate speech and an “opinion.” It’s like Justice Potter Stewart’s notion that hard-core pornography is hard to define, but he knew it when he saw it. But obviously you need clarification, so here’s the Wikipedia definition: “Hate speech is communication that vilifies a person or a group on the basis of color, disability, ethnicity, gender, nationality, race, religion, sexual orientation, or other characteristic.”
So give me a break. I would vigorously defend your right to publish your blog, even if I don’t particularly like its voyeuristic and strange focus on the misfortunes of others, but do you REALLY think allowing hate speech on a shopping and gossip blog makes you a virtuous defender of “free speech?”
First of all, if that commenter were exercising free speech, he wouldn’t be hiding his identity, and behind a disgusting moniker yet. Secondly, many websites do ban hate speech; Facebook, for example, bans (according to its own definition) violence and threats, bullying and harassment, hate speech, graphic content, nudity and pornography, and phishing and spam. Some websites leave a placeholder, something like, “THIS COMMENT REMOVED.” Some may have policies on such things but don’t enforce them particularly well. Shame on them too.
Perhaps when you’re not promoting gossip and shopping you’re a law scholar, and you really are one of those free speech absolutists who say all expression, no matter how despicable, should be allowed online. So then where are all the spam comments? Ah. Your spam filter edits those out, right? Well, that’s free speech too, so obviously you’re not a free speech absolutist, now are you? It is, after all, someone’s “opinion” that penises should be larger, and that they can be made so with a product called PENIS ERECTOR, and if free speech is what you care about, why not allow all that up there in addition to the Prada and hate speech?
Now people (and governments) may disagree on what governments should and shouldn’t protect, but you’re not a government. This has nothing to do with free speech; YOU OWN THE SITE. And you’re making a choice here, an unkind and hateful one, an uncivil one.
Ms. Website Owner, what’s the downside to editing out hate comments? Would it hurt your cause of more shopping and gossip? All it would do is deprive the hater of a forum to anonymously spew hate. Yes, I believe that the answer to hate speech is more speech, and I see now that a few people are dressing that commenter down in follow up, some with name-calling almost as bad, which of course makes my point, that we’re so steeped in this junk that we can’t see our way out. Nevertheless, if the comment’s intended target, who is already suffering from unspeakable pain, were ever to see that first comment, it might STILL bring even more unspeakable pain. Do you really want to do that? Do you have no empathy? Didn’t your mother teach you anything about morality, civility, kindness?
And while you’re leaving that placeholder, I suggest you do the same for all comments by this person, who seems to be trolling your site for ways he can say the most indecent, hateful things and do the most damage to his targets. He’s obviously very sick. If you provide a forum for this individual, it doesn’t make you a defender of free speech. I’m not sure what it makes you, but it isn’t anything good.
If no one takes responsibility for anything in this culture, if people hide behind meaningless and unrelated principles, where the hell are we? The Dalai Lama said, “There is no need for temples; no need for complicated philosophy. Our own brain, our own heart is our temple; the philosophy is kindness.”